Inquiry received Complete
Dates, stay reason, and contact details captured.
Client / current guest
One secure portal for every stay detail.
Guests get one place for stay status, payments, contracts, messages, documents, maintenance, and move-in guidance.
Guest portal
Every next step, payment, contract, and move-in item in one place.
Owner review In review
RFJ reviews fit and availability before next steps.
Contract Pending
Unlocks after approval and screening.
Payment Pending
payment step appears only after owner approval.
Move-in guide Pending
Access details unlock after contract/payment completion.
Owner review in progress
Next action
RFJ reviews fit, dates, and missing details before screening/payment.
Pending
Contract
E-sign package unlocks after approval.
Pending
Payment
payment step/deposit link unlocks after approval.
Pending
Move-in
WiFi, parking, access, and house rules unlock after contract/payment.
Guest tools
Message AI/owner, submit maintenance, view documents, request extension, and track every required item.